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The effect of asynchronous communication on the relationship between intragroup conflicts and transition processes

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Detalhes bibliográficos
Resumo:The aim of this research is to evaluate the effect of asynchronous communication on the relationship between intragroup conflicts and transition processes. Data was collected from 332 respondents with the help of a questionnaire. Results of the moderation analysis showed that asynchronous communication has a significantly negative impact on the association of relationship conflict and transition processes. Even though, the impact of asynchronous communication on the relationship between task conflict and transition processes was not significant. The discussion part focuses on the moderation model and reasons why the negative effect of low synchronous communication might be stronger than the negative effect of high synchronous communication. Implications for real business cases are that transition processes should be seen as important, as they are the basis of successful projects. Moreover, managers should invest in team building in the beginning of every project in order to avoid possible disadvantages, which may arise in teams which communicate from different places and mainly virtual.
Autores principais:Tschas, Eva Maria
Assunto:Virtual teams Synchronicity in communication Task conflict Relationship conflict transition processes Equipas virtuais Sincronia na comunicação Conflito de tarefas Conflito de relacionamento Processos de transição
Ano:2018
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Católica Portuguesa
Idioma:inglês
Origem:Veritati - Repositório Institucional da Universidade Católica Portuguesa
Descrição
Resumo:The aim of this research is to evaluate the effect of asynchronous communication on the relationship between intragroup conflicts and transition processes. Data was collected from 332 respondents with the help of a questionnaire. Results of the moderation analysis showed that asynchronous communication has a significantly negative impact on the association of relationship conflict and transition processes. Even though, the impact of asynchronous communication on the relationship between task conflict and transition processes was not significant. The discussion part focuses on the moderation model and reasons why the negative effect of low synchronous communication might be stronger than the negative effect of high synchronous communication. Implications for real business cases are that transition processes should be seen as important, as they are the basis of successful projects. Moreover, managers should invest in team building in the beginning of every project in order to avoid possible disadvantages, which may arise in teams which communicate from different places and mainly virtual.