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The power of stories : luxury brand communication on social media

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Detalhes bibliográficos
Resumo:The purpose of this study is to explore how luxury brands portray their values through storytelling on social media. A qualitative study was conducted due to the exploratory nature of this study using a multiple case study. Moreover, both primary and secondary data was collected. Primary data was collected through semi-structured interviews with three luxury brands and thereafter with potential consumers. The findings identified four ways luxury brands portray their values through the role of brand storytelling on social media: (1) guaranteeing consistency (2) maintaining authenticity (3) remaining aspirational (4) engaging and educating. The research adds to existing literature in the luxury sector and brand communication
Autores principais:Andrade, Anna Carolina Forssblad Rebello de
Assunto:Luxury brands Brand storytelling Luxury values Social media Marcas de luxo Storytelling Valores de luxo Comunicação social
Ano:2021
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Católica Portuguesa
Idioma:inglês
Origem:Veritati - Repositório Institucional da Universidade Católica Portuguesa
Descrição
Resumo:The purpose of this study is to explore how luxury brands portray their values through storytelling on social media. A qualitative study was conducted due to the exploratory nature of this study using a multiple case study. Moreover, both primary and secondary data was collected. Primary data was collected through semi-structured interviews with three luxury brands and thereafter with potential consumers. The findings identified four ways luxury brands portray their values through the role of brand storytelling on social media: (1) guaranteeing consistency (2) maintaining authenticity (3) remaining aspirational (4) engaging and educating. The research adds to existing literature in the luxury sector and brand communication